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- If you need help with your Google Pay accounts, our customer service can help.
- Please try these steps if you need help getting to your account; it won’t let you in.
- You may have accidentally turned on two-step verification in Chrome. This is a security feature that is not available for all websites. To get this feature turned off, follow these steps:
- Contact Google Customer Support at 1 (855) 563-7421 (Monday through Friday, 8 am to 7 pm PT). Once you’ve done that, or after trying the above steps, contact us via [email protected]
- The Google Pay team can help you fix your browser if you’re having issues with your account.
If you need help with your Google Pay accounts, our customer service can help.
If you need help with your Google Pay accounts, our customer service can help. We aim to resolve any reported issues and ensure you can use your account as intended.
To get started, please visit https://support.google.com/pay/. You’ll find links to our support pages for each country where we operate and links to select other resources such as FAQs and knowledge base entries (KB). You can also learn more about the specific features of Google Pay by viewing its [Google Help Center](https://support.google.com/pay/hc).
Please try these steps if you need help getting to your account; it won’t let you in.
You may have accidentally turned on two-step verification in Chrome. This is a security feature that is not available for all websites. To get this feature turned off, follow these steps:
If you want to turn off two-step verification, follow these steps:
Contact Google Customer Support at 1 (855) 563-7421 (Monday through Friday, 8 am to 7 pm PT). Once you’ve done that, or after trying the above steps, contact us via [email protected]
To contact Google Customer Support at 1 (855) 563-7421 (Monday through Friday, 8 am to 7 pm PT). Once you’ve done that, or after trying the above steps, contact us via [email protected]
If you are experiencing issues with your account and it is not malfunctioning on its own, please send us an email with as much information about what is happening as possible, including any links to logs or other data that may help us troubleshoot.
The Google Pay team can help you fix your browser if you’re having issues with your account.
If you need help with your account, the Google Pay team can help. You can reach out to them by calling 1-844-432-4256 or texting “Google Help.”
The Google Pay team will ask for the following information:
The Google Pay team is here to help you with your payments, including if they are not showing up. Please follow these steps to resolve the issue:
If this doesn’t help, please get in touch with us:
Go to the Payment Settings page (Settings > Payment) and make sure that Personal information is set to “For security, don’t let anyone else use my account.”You’ll need to update it or choose a new PIN if it isn’t. Once you’ve done this, try signing back into your Google Pay account. If you still cannot sign in, please contact us at [email protected] You can also try tapping the “Forgot Your PIN” link on the payment settings page and following the instructions. Charge requests may take 2–3 days for approval, so please be patient if your request hasn’t been approved yet. Once we have reviewed your request, we will get back in touch with you via email within one business day of receiving it. We appreciate that you took the time to reach out!